This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Range of disabilities with complex characteristics including

autism

sensory loss

PraderWilli syndrome

cerebral palsy

ABI

The community services systems including government and non government services

A broad range of health implications associated with complex needs

Occupational health and safety OHS policies and practices

Risk management strategies

The psychosocial impact of a range of complex needs

Specialist services that support people with complex needs

Assessment practices and models

Referral practices and protocols

Monitoring and review practices

Complex communication skills

Offending behaviours

Appropriate and inappropriate social behaviour

The legal system relating to offending behaviours

Specific sexuality issues that may be confronted

Human relationships and sexuality

The life cycle and transition stages

Human development issues

Duty of care

Ethical practices

Working with diversity

Harm minimisation strategies

Essential skills

It is critical that the candidate demonstrate the ability to

Demonstrate highlevel judgement and autonomy to be able to

work with people with complex andor multiple issues

select and apply assessment tools appropriately

ensure the safety of the individual self and the community

identify risks and apply risk management strategies

provide opportunities for the person with complex needs to achieve individual needs and personal goals

apply a range of intervention strategies

make whole of life assessments

apply relevant monitoring and review techniques

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Apply complex theoretical models of behaviour management

Manage the application and administration of assessment tools

Work with offenders

Work under guidance of a health professional and in liaison with other health professionals

Work with clients on a range of complex and interrelating issues including sexuality human development grief and loss aging depression threat of harm to self or others

Apply understanding of the impact on clients of frustration with the service

Apply understanding of the impact on physical capacity of specific disabilities

Apply understanding of the impact on emotional responses of specific disabilities such as autism lack of sight PraderWilli cerebral palsy

Protect themselves the person and the community as needed

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit of competency will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions

Assessment may be conducted over one or more occasions and should include both the development and promotion of best practice

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be delivered and assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment include access to a workplace or similar environment over a number of occasions

Method of assessment

Assessment may include observation questioning and evidence gathered from the workplace setting eg from workplace based project or evidence portfolio

Complex issues may include:

People with complex issues could include:

Appropriate assessment tools may include:

Risk management approach may include:

Health implications for clients may include:

Educational and developmental needs may include:

Additional communication support may include:

Emotional, social and other needs may include:

Significant others may include:

Intervention and support strategy could include:

Support services could include:

Sources of information may include:

Maintain relevant data and keep accurate recordsmay refer to:

Consultation would include:

Review processes may include: